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FAQ's / Info
How did you get started in lampwork? TOP
I was introduced to lampwork by my mother-in-law, Marion, in September of 2003. From the very moment I made my first bead, I knew lampworking would become my passion. I've come along way since then, and I owe it all to her! Thanks mom :) Have you taken a lampworking classes? TOP No, I've learned everything I know from books and videos. Although, I really would love to take a class someday. Can you tell me a little bit more about how your beads are made? TOP All of my beads are made by me and me alone. My unique & original designs are made from my heart and soul. I pride my self on my attention to detail. I use many types of glass: Effetre/Moretti, Lauscha, Vetrafond, Czech and Bullseye. Each and every bead is immediately placed into the kiln for annealing, soaking and gradual overnight cooling. This insures that my beads are not only beautiful, they are durable and will last a lifetime.
Are you accepting custom orders? TOP
Yes, of course. Just ask! :) What methods of payment do you accept? TOP I accept payment via Paypal or Money Orders in US dollars only.
How much do you charge for shipping? TOP
First class shipping with delivery confirmation to U.S. & Canada $2.50, or Priority Mail $5.10.
International Shipping: Letter Rate $4.00 delivered in 1-2 weeks, or Priority Mail $11.50 delivered in 3-5 days.
What is your return policy? TOP I offer a 100% satisfaction guarantee! If for any reason you are not satisfied with your purchase, you may return them for a replacement or refund. I request that you email me within 3 days of receipt. Please note: Refunds do not include return shipping costs. Items must be returned in the same condition in which they were sent.
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